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Payment failed?

Why is my payment failed?

There are many reasons for the failure as follows:

1.    The credit card hasn’t been authorized to pay internationally and you should contact your issuing bank for the solution.

2.    Each IP address is allowed to pay only once in a day. It means you can only pay one order in a day.

3.    The limit of the credit card is not enough.

4.    If it shows card type not supported, please try another card.

5.    The billing address of the credit card is different from the address that you receive the order.

6.    The information of the credit card that you input is wrong, such as the card number, CVC code and so on.

How to resolve the above payment problems?

1. Try a different card .Make sure the shipping information is the same as billing information.

2. If you're having difficulty completing a purchase by card we recommend contacting your card issuer/bank and informing them that you intend to place an order. Some banks restrict international online payments, even if you've placed an order on the site before but should authorise such payments on your approval. You can then return to the website and complete the purchase.