1. When will I receive my order?
Delivery to most physical addresses occurs within 5 to 20 business days. The following in-house processing procedures will postpone the shipping of your order: customization back-order,and special-order. Your entire order shipping will follow how many shirts in your order,Usually every shipping less than 15 shirts or 3 kg,over 15 shirts or 3 kg we will add one more shipping.
2. Which countries can it be shipped to?
3. What shipping method do you use?
We ship offer Hong Kong Post,EMS or USPS standrad shipping,and you can pay FedEx,DHL express shipping to let your package get faster.
4. May I ship to a post office box or private box address?
DHL or FedEx shipping do not carry to box addresses, so you must provide a physical address for delivery.
5. Is any of your merchandise restricted in my country?
All countries regulate the quantities and varieties of items that can be imported. Sports apparel is not generally considered a restricted item, but please check with your local customs agency before ordering.
6. Do you charge tax?
We do not charge tax when you check out, but your local customs officials will assess taxes before allowing the item to enter your country. The carrier will usually pay these fees on your behalf and collect them from you at the time of delivery. You are responsible for ALL customs fees, including duties, taxes,brokerage fees, and any other fees, assessed at the border before delivery.
7. May I return an item?
Please contact us before returning an item for an estimate of your return shipping charges.
8. What should I do if I am missing an item or if I received a defective or incorrect item?
Please accept our apologies if your order was not processed correctly. Just contact us, and we will do our best to correct your order as efficiently as possible. We can usually reship new jersey for free.